Effective Date: 2025-05-01

Thank you for shopping with The Craft Studio. This Shipping Policy explains how and when your orders are delivered.

1. Shipping Locations

We currently ship within Canada only. There is no international shipping at this time.

2. Processing Time

• Custom orders: 3–7 business days
• Ready-made items: 1–3 business days

3. Delivery Time (Canada)

• Ontario: 2–5 business days
• Other provinces: 3–10 business days
• Remote areas: additional time may apply

4. Shipping Fees

Shipping rates are calculated at checkout based on:

• Destination province
• Package weight and size

5. Tracking Information

You will receive:

• Tracking number
• Courier details
• Tracking link

6. Wrong Address Disclaimer

If an incorrect address is provided, we are not responsible for lost packages. If the parcel returns to us, re-shipping fees apply.

7. Contact for Shipping Queries

Email: thecraftstudio.ca@gmail.com
Phone: 431-997-8576 / 431-997-8577